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Passenger assaults Air India official on Sydney-Delhi flight

Mumbai: In yet another incident of unruly behaviour mid-air, a passenger allegedly abused and assaulted a senior Air India official on board its Sydney-Delhi flight recently, according to a source.

The incident took place when the Air India official, who was downgraded from business class to economy due to the seat malfunctioning, tried to correct his co-passenger about his loud voice, the source said.

Despite the physical assault, Air India cabin crew did not use restraining devices to contain the unruly passenger, the source alleged.

An Air India spokesperson, in a statement, said, “A passenger on board AI-301 operating Sydney-Delhi on July 9, 2023, behaved in an unacceptable manner during flight, despite verbal and written warnings, causing distress to other passengers, which included one of our employees.”

It also said the DGCA was “duly informed” of the incident and added that the airline “will take a firm stand against misbehaviour. We will pursue this to the full extent of the law.”

According to the source, the seat allotted to the Air India official was 30-C since there were other passengers he chose to shift.

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