London-Preet Kaur Gill, Member of Parliament for Birmingham Edgbaston, paid a visit to Marks & Spencer in Harborne to meet with staff and discuss the issues that matter most to them. The visit provided an opportunity to hear directly from employees about their experiences and the important role the store plays in the local community.
During her time at the store, Gill spoke with staff about how M&S supports the local economy, from sourcing products that reflect customer needs to investing in apprenticeships and skills development. Employees highlighted the changes being made to the food ranges to meet evolving consumer preferences, as well as the opportunities the company provides for career growth and training.
Gill praised the store’s commitment to both its workforce and the wider community, noting that Marks & Spencer continues to be a trusted local employer. She emphasized the importance of listening to staff on the ground, whose insights reflect the everyday realities of retail and the challenges faced by businesses and employees alike.
Speaking after the visit, Gill said:
“It was great to visit Marks & Spencer in Harborne and hear first-hand from staff about their experiences. The store plays a vital role in supporting our local economy, not only through the products it offers but also by creating opportunities for skills and apprenticeships. These conversations are invaluable in understanding how businesses can continue to meet customer needs while supporting employees and the community.”
The visit underscored the strong relationship between local businesses and the communities they serve, with Gill reaffirming her commitment to championing initiatives that strengthen employment, skills, and economic growth across Birmingham.